Villagers reconnected more than a week after fatal crash destroyed telegraph pole

Most people in a south Shropshire village who had their landline and broadband connection cut off for more a week are at last back online.

The approach to Chirbury
The approach to Chirbury

Service provider Openreach said that its engineers had been in the area to finish off reconnecting customers after a crash last Friday in Chirbury knocked out a telegraph pole and with it services for about 20 customers.

The driver was killed when the car he was in rolled over and crashed into a wall at around 11.30pm.

Councillor Heather Kidd said: "It is a huge relief to get most people reconnected and I understand the only people who haven't had their services restored are those who have not been in.

"It was a terrible accident for the family and traumatic for everybody in the village. In incidents like this Openreach really ought to up their game.

"Leaving customers disconnected for more than a week in this day and age when people work from home and rely on these services is not acceptable."

Councillor Kidd has also raised the issue at a meeting of Shropshire Council's health and adult social care scrutiny committee on Tuesday.

"There must be a way of supporting the most vulnerable people when their services go down in emergencies," she said.

A neighbour of her's has an emergency cord that relies on a landline service.

"We can't leave people like that without a service for over a week," she said.

She had nothing but praise for the teams of workers on the ground who had been trying to sort the issue out.

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