Contact Us & FAQs

Letters to the Editor

Letters from our readers are published here: https://www.shropshirestar.com/news/voices/readers-letters/ Email us at starmail@shropshirestar.co.uk or write to: Letters, Shropshire Star , 51-53 Queen Street, Wolverhampton WV1 1ES. Letters MUST include the writer’s name, address and telephone number. Letters will only be published anonymously in exceptional circumstances. The editor reserves the right to condense or amend letters.

Got a business story?

Shropshire Star Business stories are published here: https://www.shropshirestar.com/news/business/
Send your Business stories to: john.corser@mnamedia.co.uk

Free distribution / Chronicle Week

For the last 6 months of newspapers published, please visit our newspaper subscription page. For older copies please contact editorial.support@mnamedia.co.uk.

How do I access old editions of the newspaper

For the last 6 months of newspapers published, please visit our newspaper subscription [dedicated page]. For older copies please contact editorial.support@mnamedia.co.uk.

How to purchase a photograph

Photos which appear in our stories can be purchased here: https://photosforsale.shropshirestar.com/SS

How do I order a back issue

Back issues are available for the last 1 month of newspapers. Freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday) Email: starservice@shropshirestar.co.uk

Newspaper delivery jobs

Interested in delivering the Shropshire Star? Please visit: https://www.shropshirestar.com/deliver/

Book a leaflet distribution

If you would like to book a leaflet distribution please email starservice@shropshirestar.co.uk or freephone: 0800 174 064.

Funeral directors

If you are contacting us from a funeral directors, please email: funeraldirectors@mnamedia.co.uk

Public notices

You can browse public notices here: https://publicnoticeportal.uk/shropshire-star and submit your own to: publicnotices@mnamedia.co.uk

Private, Classified and trade advertising

Browse classifieds adverts or book a classified advert of your own. Send any questions to: claire.smith@expressandstar.co.uk or call 01902 317878.

Verify my account

Please check your spam/junk/phishing folders as sometimes these emails are incorrectly categorised. Alternatively you can call or email us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday) mna-support@mnadigital.co.uk

Change my email address

You can call or email us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday) or mna-support@mnadigital.co.uk

Delete my account

Please call or email us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday) or email a request to mna-support@mnadigital.co.uk

Change username

Please call or email us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday) or email mna-support@mnadigital.co.uk

Home delivery service support

If you have any trouble receiving your paid subscription please contact us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday) or email: starservice@shropshirestar.co.uk

Cancel my subscription

Plus subscriptions:

You can cancel your subscription through your account screen /account

Print subscriptions:

Please contact us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday)

App Store subscriptions:

For Apple devices: https://support.apple.com/en-gb/HT202039
For Google devices: https://support.google.com/googleplay/answer/7018481

E-edition (digital newspaper) subscriptions:

Please contact us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday)

Can I pause my print subscription?

Please contact us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday) or starservice@shropshirestar.co.uk.

Can I get the paper delivered?

Please call us and we will check whether your area is supported for home delivery: 0800 146540

Is Plus included with the newspaper?

Please contact us on freephone: 0800 174 064 (9am-6pm Monday to Friday, 9.00am-12.00noon Saturday) or email mna-support@mnadigital.co.uk

Have a sport story?

Shropshire Star Sport stories are published here: https://www.shropshirestar.com/sport/ Send your Sport stories to: sportsdesk@shropshirestar.co.uk

Have a news story?

Local News stories are published here: https://www.shropshirestar.com/news/local-hubs/ To send us yours, email newsroom@shropshirestar.co.uk

Family announcements

Browse Family Announcements (Births, Marriages, Deaths) or Book a private advert, family announcement or trade announcement

Editorial Complaints

Please see: Making A Complaint

Why was my comment not published?

Please see our community guidelines: https://www.expressandstar.com/community-guidelines/ Alternatively contact webdesk@expressandstar.co.uk