Shropshire Star

MP blasts Bridgnorth's postal delays as 'not acceptable'

An MP has said postal delays in Bridgnorth are “unacceptable” and he has written again to Royal Mail to press the service to sort the problem out.

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Stuart Anderson, MP for South Shropshire, has said many people in Bridgnorth have contacted him to complain about the postal service in the town.

Residents in the town have complained that delays in receiving mail have resulted in missed medical appointments and important documents not being delivered to them.

In July, Royal Mail blamed sickness levels affecting the local team in Bridgnorth for postal delays in the town. A spokesperson added that teams had worked to ensure mail was delivered consistently.

But Stuart Anderson said the situation has not been rectified and he has again written to Royal Mail bosses.

He said: “Many people are not getting their post delivered in and around Bridgnorth.

“If you are not getting your post, it is a major concern to you. It is not acceptable. I have written again."

He added: “I’m pushing for a solution. This issue needs to be resolved.”

A Royal Mail spokesperson said they were still suffering staffing shortages in Bridgnorth.

The spokesperson said: “We are currently delivering to the majority of addresses in Bridgnorth six days a week, where there is mail to deliver. 

"We regret that some addresses have experienced delays, due to high levels of sick absence and staff turnover in the local delivery office. We are actively recruiting new staff and drawing on support from neighbouring offices to restore a consistent service to all addresses as quickly as possible.”