Discoloured water in Newport under investigation

Severn Trent Water engineers were investigating today after people in Newport reported their water supply had become discoloured.

Published

Severn Trent Water said it was sending engineers to deal with the issue but did not yet know what the cause was.

A spokeswoman for Severn Trent Water said: "Today we've received reports of discoloured water from the TF10 area of Newport.

"Our teams are on their way to site to flush the mains clear and take samples.

"Discolouration is usually caused by the disturbance of mains sediments and deposits that accumulate over time at the bottom of our water pipes.

"Although unappealing, we have no reason to believe there is any risk to your health, however we understand that if you do experience discoloured water, while the supply is discoloured you may choose not to drink the water."

"To help us as well as yourself in resolving this problem, we'd advise that you run the first mains fed cold water tap in your house, normally at the kitchen sink, at a gentle rate for up to 20 minutes.

"If the supply is not clear then turn off the tap for 20 minutes and then repeat the process, you may need to do this several times before the supply is clear."

"If there's anything we can do to help – we'd really like to hear from you. We're available 24/7 on 0800 783 4444 or Tweet us @stwater"