Health leaders to visit four GP practices in Telford that came bottom in patient satisfaction survey

Teldoc, a “super surgery” which runs six sites in the borough, Wellington Medical Practice, Donnington Medical Practice, and Charlton Medical Practice in Oakengates all scored poorly in the survey conducted by NHS England.

Patients were asked a variety of questions, including what their overall experience at the practice was like.

Teldoc came bottom in the Shropshire, Telford and Wrekin region, scoring only 40.7 per cent, following by Wellington, which gained 50.7 per cent. Donnington Medical Practice and Charlton Medical Medical Practice, meanwhile, scored 57.1 per cent and 57.4 per cent respectively.

The survey showed that the ease of contact were the main issues, as well as getting to see their preferred GP often.