Letter: Ignored by bus bosses

Letter: In September I telephoned the Arriva hotline to register my dissatisfaction with the revised bus services, only to be told it was nothing to do with them and advised to forward my views to an address in Luton.

This I did, and received no reply. I therefore forwarded a copy of this letter, together with a covering note direct to Keith Myatt, in Leicester.

With this letter I enclosed a stamped addressed envelope for his reply.

Again, no response.

This was followed with photocopies of a petition and a note stating that if the public's views were still ignored the original petition would be sent to our MP.

Still no response.

If that doesn't show the disregard for its passengers I don't know what does. Maybe the answer would be for a rival bus company to serve this area.

Margaret Allen

Shrewsbury