Shropshire Star

Water supply problems hit properties in Baschurch

Residents in the Baschurch area were left high and dry after a disruption to water supplies near Shrewsbury.

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The fault caused water supplies to be cut or run at low pressure yesterday in properties in the SY4 district.

A spokeswoman for Severn Trent said: "Customers in the SY4 area of Shrewsbury, may have no water or or low pressure.

"This is due to an issue with our network supplying your area.

"We are continuing to work hard to resolve this.

"We know it is difficult to have no water.

"We'd like to reassure our customers that we are doing all we can to get the water supplies back on as soon as we can."

Bridgnorth firefighters tweeted: "Our water carrier is in Baschurch on standby providing back up to our colleagues there during water supply issues." Severn Trent later said customers in and around Baschurch should have their water back but, as there was still some air in the pipes, they might be seeing some low pressure or 'milky' water.

The firm said: "The problems were caused this morning by an issue at one of our service reservoirs that we've now fixed. We brought in some tankers to help get supplies back to normal as quickly as possible and now everyone has water again.

"We've still got a bit of air in the system though, which can make your water look cloudy or even 'milky'. This is nothing to worry about and we're currently getting the air out of the system but, in the meantime, there's nothing to worry about.

"If you pour yourself a glass of water, you should see it clear from the bottom up, which means that it's definitely caused by air. Although unappealing, we’ve no reason to believe there's any risk to your health but we understand that while the supply is getting back to normal you may choose not to drink the water."