Care home near Market Drayton is told to improve standards
A care home near Market Drayton has been told to improve following an inspection.
Audlem Country Nursing Home was inspected by the Care Quality Commission on July 27 and August 1.
The latest inspections were unannounced and officials found that cleaning schedules had been ineffective, which they said might pose a risk to infection control.
The report says: "On entering the premises we found there was a very strong odour of urine. We spoke with the housekeeping team and checked the cleaning records.
"Staff told us that they were supplied with enough cleaning products and there was enough staff to undertake the cleaning schedule.
"The chairs and flooring in the areas where the odour was strongest were in good condition and while records showed they had been regularly cleaned this had not been effective and could pose an infection control issue.
"We also observed one person's living space was basic and the fabric of the premises had been damaged, carpets were stained and dirty. Furniture was broken and damaged and the kitchen and bathroom appeared unhygienic."
Read the full CQC report here
Some of the comments in the report said some staff had not received training, or their training was out of date.
However, the report said medicine was stored and administered safely and staff had a good knowledge of people's individual needs and preferences. Inspectors also said people were appropriately supported and had sufficient food and drink to maintain a healthy diet.
They said people's needs were assessed and plans were developed to identify what care and support people required to maintain their health and wellbeing.
The report stated: "People told us staff were kind, caring and compassionate. Staff knew and understood people's history, likes, dislikes, needs and wishes."
The nursing home was inspected on five categories of safety, effectiveness, care, responsiveness and leadership. It received a rating of "requires improvement" in safety, effectiveness and leadership. It was rated "good" for being caring and responsive.
Care home director Lucy Martin said she intends to challenge the report with the CQC.
She said: "We are disappointed at the overall rating given as we feel there are lots of positive points raised in the report and we are very proud of these.
"We look after often very challenging individuals with complex needs and always endeavour to provide the highest possible standard of service.
"Staff training has been highlighted throughout the report and since the inspection we can confirm that all staff are now fully compliant and we have recently introduced sanctions for staff who do not continue to maintain this."
