Grandmother, 88, has 20-HOUR wait for an ambulance after fall at home
An 88-year-old woman had to wait 20 hours for an ambulance to take her to hospital after a fall at her home.
Patricia Jones, from Oswestry, who suffered nasty eye and nose injuries, couldn't be taken to A&E by her family because her mobility problems mean she can't use their cars.
They sat up all night with her waiting for help to arrive.
While not blaming the ambulance service, they say the broken NHS and social care system desperately needs more funding.
West Midlands Ambulance Service apologised, saying long hospital delays left crews caring for patients who needed admitting to hospital rather than responding to the next call.
It said that at one point during the time Mrs Jones was waiting, of 24 ambulances on duty in Shropshire, 12 were waiting to hand their patient over at hospital and a further six were en route to hospital with a patient.
Mrs Jones's granddaughter, Nikki Hughes, said her Nan, who lives in the College Road area, fell on Thursday afternoon, with the family alerted when carers, who help her each day, arrived just before 5pm.
