West Midlands Ambulance Service were dispatched to a single-vehicle crash on Brunel Road in Malinslee, Telford on Thursday morning.
An air ambulance was spotted circling Telford town centre at around 11am.
West Midland Ambulance Service confirmed the air ambulance had been stood down, but one ambulance and a paramedic officer remained on scene close to Old Park primary school.
A spokesperson for the service said: "We’re currently in attendance at a single vehicle RTC on Brunel Road.
"One ambulance and a paramedic officer are in attendance and we are treating one patient, a woman."
Shropshire Fire & Rescue Service confirmed that firefighters used cutting equipment to release one person.
Two crews were scrambled from Telford Central at 10.48am with an operations officer.
A fire service spokesperson said: "This incident involved one car, crews used Holmatro cutting equipment to release one person."