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Fined: Two supermarket trips mistaken for all-day parking

By Jonny Drury | Welshpool | News | Published:

A couple who made two short trips to Welshpool supermarket in two days have been hit with parking fine accusing them of spending almost a whole day parked in the car park.

Morrisons in Welshpool. Photo: Google StreetView.

Pip Morris had visited Morrisons on November 23 for five minutes, before her husband visited the following day also for a short time.

So the couple were stunned to receive a fine from Parking Eye this week, claiming they had left their car in the car park for almost 24 hours.

Pip was left angry and confused over the situation, and has contacted the company, which runs parking on behalf of the supermarket, for answers.

She said: "I had a parking ticket saying I’d parked from around 5.30pm until 10.35am the next day, totalling to around 17 hours or so, which I hadn’t.

"I’d gone in on the evening of November 23 and sent one of the kids in and returned five minutes later.

Then my husband and I popped into Morrisons the next day, which happened to be 10.35am. The machine has missed us leaving on the 23rd and returning the next day. It sounds confusing

"Parking eye haven’t given me a genuine reason for their error.

"They and Morrisons both made me feel as they were doing me a favour taking the charge from me. It’s not nice to have these fines, especially over Christmas, it is very much unnecessary as they are not genuine."

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Pip said: "I was confused. I thought that somebody had used my car but I can recall when I used my car, as can my husband with his charges.

"I am just very annoyed that the company don't have their CCTV on to deal with this."

“I am just very annoyed the company doesn’t have their on CCTV to deal with this.” Other shoppers have also reported suffering from the same problem and have threatened to boycott the store.

Parking Eye was contacted for a comment.

Jonny Drury

By Jonny Drury
@JonnyDrury_Star

Senior reporter covering Oswestry and Mid Wales.

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