Carers asked to share feedback by health watchdog in Telford
A health watchdog is asking carers in Telford and Wrekin to share feedback on care during the pandemic.
Healthwatch Telford and Wrekin’s ‘Because We All Care’ campaign, which was launched in July 2020 and runs extensively on social media, aims to help services identify and address quality issues and support patients.
It encourages people to share feedback on individual experiences of health and social care services in England.
People can give feedback on their experiences of care, or those of someone they care for, on the Care Quality Commission website or through their local Healthwatch.
Unpaid carers have played a greater role than ever before in supporting people with their care needs, an incredible contribution in the fight against Covid-19.
In addition to the direct support they provide, carers can play a vital role in sharing feedback about the care their family and friends receive.
Now, the Because We All Care campaign is asking carers to share their experiences of the care their loved ones receive, positive or negative, across care homes, GP services, hospitals or in the home.
Research undertaken by CQC and Healthwatch has shown that unpaid carers are already more likely than the general population to provide feedback on health and social care experiences on behalf of loved ones, with 67 per cent reporting they give positive feedback on care.
In addition, 58 per cent of carers also said they will be more likely to provide positive feedback on care after the coronavirus pandemic.
Contact Healthwatch Telford and Wrekin on 01952 739540 or email telford.admin@healthwatchtelfordandwrekin.co.uk
