Shropshire Star

Telford pensioner sorry for racially abusing call centre worker

A pensioner who racially abused a call centre worker over the phone was told by magistrates that it was "not your finest hour".

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Supporting image for story: Telford pensioner sorry for racially abusing call centre worker

Michael Dunn, 62, pleaded guilty to causing racially aggravated alarm and distress to a call handler based in Essex during a conversation about debts he owed on his credit card, the court heard.

He appeared before magistrates in Telford and was given a 12-month conditional discharge. Dunn, of Hartshorne Court, Dawley, pleaded guilty to the charge during his first appearance at court and publicly apologised for his "unpleasant" behaviour.