First class show as Royal Mail hits its target for 93pc of deliveries in county
Royal Mail beat its target and delivered at least 93 per cent of first class mail in Shropshire on time during the first three months of this year, it was revealed today.
The company delivered 93.1 per cent of first class mail on time, the day after posting, in the WV postcode area which covers Bridgnorth and the east of the county.
In the TF postcode area, which covers Telford, the figure was 94.4 per cent and in the rest of Shropshire covered by the SY postcode the performance was 93.2 per cent.
Royal Mail also exceeded its second class mail target of 98.5 per cent, delivering 98.9 per cent within three working days.
Nationwide, Royal Mail beat its 93.0 per cent first class mail target for the last quarter of the 2013-14 financial year, with 93.2 per cent of this mail delivered the next working day. It also exceeded its second class mail target of 98.5 per cent, delivering 98.9 per cent of this mail within three working days.
Geoff Braden, Royal Mail operations director, said: "Our people have continued to deliver to a very high standard in the TF, SY and WV postcode areas and across the UK against one of the highest service specifications of any major European country.
"I would like to thank our postmen and women for their ongoing commitment and dedication."
The company claimed it achieved the results while having one of the highest service specifications of any major European country.
Royal Mail is the only UK mail delivery company required to publish quality of service performance against delivery targets every quarter.
The company also beat its national targets during the fourth quarter of the year, delivering 93.4 per cent of first class and 99.0 per cent of second class mail on time.
The results were published today in the latest Royal Mail Quality of Service quarterly report, covering the period from January 1 to March 30 this year.
Royal Mail's Quality of Service is measured independently by TNS.
Over the 2013-14 financial year, TNS measured quality of service by sending more than 690,000 sample letters and parcels to more than 6,500 addresses.
