Could Shropshire’s libraries go self-service?
Thursday 22nd July 2010, 5:00PM BST.
Shropshire library users could see self-service technology installed at their local branches in a bid to help cut costs council officials claimed today.
Steve Charmley, a Shropshire Councillor, revealed the moves as he explained about a mixture of proposed changes to public library services across the county which are designed to help save local authority cash.
Councillor Charmley said a group had been set up to carry out a consultation looking at a review of mobile library services.
“We are looking at mobile services and a task and finish group is going to look at how to deliver the mobile libraries more efficiently,” he said.
“We wouldn’t have set the group up if we weren’t looking to change things.”
Councillor Charmley told members at Tuesday night’s Five Perry Parishes Local Joint Committee about the possibility of installing self-serving stations in library branches.
Quicker
The technology would be similar to the self-service tills in supermarkets and Councillor Charmley believes this technology would create a “quicker and more efficient service”.
He said: “We are going to be doing some redesigning for libraries. There will be staff reductions and alterations but there will be a statutory library service.”
Other plans for Shropshire Council were also explained to the meeting.
Laura Rowley, council director of resources, said: “We are expecting significant cuts in the next few years — £47 million funding in the next three years.”
Shropshire Council has managed to cut £9.7 million spending through recruitment freezing, reductions in management and avoiding “duplication”.
As part of cuts council officials are said to now be “redesigning” its delivery of services and it’s hoped this can be done by working closely with the voluntary and community sector.
However, a zero council tax rise has been planned for the next two years. Officials also hope to see LJC meetings play a bigger part in the council processes in the future.
By Chrissy Symmons
Shropshire Star on Twitter
Keep updated with the latest breaking news and content on our Twitter feed.
Lifestyle
Interactive Dining Out map
Hundreds of reviews by the Shropshire Star and Express & Star's teams to help you decide where to eat.
Entertainment
All the film reviews
Before you plan a trip to the pictures, get our critics' verdicts on all the latest movie releases.
OUR NEW APP
Get the new Shropshire Star app
Download the Shropshire Star’s new app to your iPad or iPhone to get one week of access to our digital newspapers absolutely FREE.

why not works well in the supermarkets id be happy with it, it works for block buster video too you just drop it off when youre done or like lovefilm you just post them back
i think it should be piloted more technology could save a fortune in what is a wonderful but victorian model
Report abuse
It might work well in the supermarket or block busters but is that really what you want your library to become? do you not realise that librarianship is a skilled profession, librarians promote literacy, work with community groups, provide access to information on the law and peoples rights and so on and so on. If we replace them with self-service units or volunteers we are losing a extremely valuable resource not only to the local community but to society as a whole. You might think that libraries are stuck in the victorian age but unfortunately so are our literacy levels.
Report abuse
Seems to work really well in the University of Wolverhampton Business School library too. I hope the committee will go have a look at how it works there.
So long as there is help on hand to assist those not so tech-savvy. I remember the uproar at my GP when they introduced the self-check in service….
Report abuse
I agree with Alan Wylie but I’d like to add that, many people especially the elderly,lonely, vulnerable and disadvantaged, use the library as much for the social interaction with library staff as to borrow materials. Self service will alienate these customers!
Report abuse