Whitchurch residents face disruption to water supplies due to fault with pumps

People in the SY13 area have reported no water supply, low pressure and discoloured water.

Residents in Whitchurch have been left without water or experiencing poor pressure after pumps stopped working.

People in the SY13 area have reported no water supply, low pressure and discoloured water on Wednesday, November 11.

Severn Trent Water engineers were sent to the area after the problem was identified as a fault with the pumps responsible for moving water around the area.

In an update issued at 1.45pm, the water supplier said it was confident the issue would be resolved by 6pm after engineers reset the pumps.

Severn Trent Water logo on a glass of waterplaceholder image
Severn Trent Water logo on a glass of water

However, a further update confirmed that some customers were still experiencing problems.

A spokesperson for Severn Trent Water said: “Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the SY13 area of Whitchurch due to pumps that help us move water around your area have stopped working.

“Our teams are on site working to repair this and restore your water supply as soon as possible. We are very sorry for any inconvenience this may be causing.”

Further updates on this issue can be found on the Severn Trent Water website.

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