Couriers banned from making overnight visits to Telford parcel locker after car door slam noise complaints

Couriers have been banned from making overnight visits to a parcel locker in Telford following complaints about noise from car doors being slammed.

Planners have given retrospective permission for an InPost Parcel Locker at the side of the 24/7 Morrisons Daily in Roden Close, Dothill, after a public consultation.

Councillor Karen Tomlinson (Lib Dem, Shawbirch & Dothill) and a resident of Strine Close told Telford & Wrekin Council of complaints about parking when people collect their parcels and slam car doors.

"Every day we hear the doors being slammed shut," the resident told officials. There is also an issue with parked cars forcing resident drivers onto the wrong side of the road.

Council officials have given the locker planning permission with a condition to try to control the times when couriers can visit.

"The objection is understood and it is recognised that the locker does result in an increased level of activity," council planners wrote.

"A condition has been attached in this regard to control the courier delivery and collection hours to between 7am and 10pm, which is considered to suitably protect neighbouring amenity."

The locker unit has been in place since May 2025, planners noted.

The council officials noted that there are no double yellow lines on the locker side of the road and drivers can stop there without breaching highway rules.

They concluded: "Overall, it is considered that the proposed scheme would not have any significant detrimental impact upon the amenity of the occupants of any neighbouring properties.

"On balance, the local planning authority considers that the scale and design of the proposal to be acceptable and would respect and respond positively to its context and the surrounding area alongside the convenience store."