Severn Trent apologises after unexpected disruption amid repair work in south Shropshire

Severn Trent has apologised after residents were left with water disruption amid repair work near Craven Arms.

On Sunday afternoon, Severn Trent Water said some residents near Craven Arms were experiencing water supply problems following essential repair work on Park Lane in Munslow.

The water company issued an update at 1.38pm, apologising to customers affected by a loss of supply, low water pressure and discoloured water.

Severn Trent said its teams were carrying out essential repair work on Park Lane, but admitted the work had unexpectedly affected some customers.

The company said its engineers were working to resolve the issue as quickly and efficiently as possible, with the aim of restoring normal water supplies by 6pm on Sunday.

A spokesperson for Severn Trent said: "We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the SY7 area of Shropshire this afternoon.

“Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted.

“The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.”

The company added that it had not anticipated the repair work would affect customers and apologised for the inconvenience caused.

Severn Trent said it would continue to update customers as more information became available.