Albrighton GP practice handed 'good' CQC rating
A GP practice in Albrighton has been rated 'good' following an inspection by the Care Quality Commission.
Albrighton Medical Practice has been rated ‘good’ following an assessment by the Care Quality Commission (CQC).
Inspectors from the health watchdog visited the GP practice in August and September this year, and assessed the centre across five key areas - safe, effective, caring, responsive and well-led.
The CQC found that the facilities and equipment at the practice were kept clean, well maintained and suitable for patients’ needs, and that there were enough staff with the right skills, qualifications and experience.
The practice was also praised for being caring, with patients treated with kindness, compassion and respect. Inspectors found that staff protected people’s privacy and dignity, supported individual preferences and promoted choice in care and treatment. The service was also said to support staff wellbeing.
Patient feedback supported the CQC's findings. Results from the 2025 National GP Patient Survey and the NHS Friends and Family Test showed satisfaction levels well above national averages.
92 per cent of respondents rated their overall experience positively, compared with a national average of 75 per cent.
95 per cent said healthcare professionals were good at listening, and 97 per cent reported confidence and trust in the professional they saw or spoke to.
Access to the practice also scored highly, with 87 per cent reporting a positive experience when contacting the surgery.
During the visit, the CQC did highlight some areas when the practice could improve, and the provider has been asked for an action plan in response to the concerns found.
The report, published this week, stated that the service did not always "make sure equipment, facilities and technology supported the delivery of safe care" - flagging up medical equipment that was overdue the required testing and calibration.
Inspectors also found that, at the time of the inspection, room temperature checks were not being carried out for medicines being stored in the dispensary - but in the time since, the CQC has seen evidence that improvements had been made.
The full report is available to view online at: cqc.org.uk
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