Councillor Les Winwood said a postbox used by residents near the junction of Telegraph Lane and the B4364 is “practically inaccessible” due to the state of the road nearby.
Along with fellow Bridgnorth West & Tasley representative Councillor Elliott Lynch, Councillor Winwood has called on Shropshire Council highways officials to review the road and investigate the cause of the damage.
Councillor Winwood said the area was already under review and more signage was being considered due to speeding vehicles approaching the junction.
Mary Swailes, who lives on the corner of the junction, said: “The main issue is the fact that we live on the corner and we get long lorries trying to get around it.
“Some of them are 50ft long, just too long to go around, so they have to branch out, destroying the grass verge and breaking down the road which hasn’t got any kerbstones on it.”
Councillor Winwood said: “The route shouldn’t be used by large lorries.
"The white line edging the road has gone and it’s potholes galore.”