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Council 'wholeheartedly' apologises over Telford bins left unemptied for seven weeks

By Amy Wall | Wellington | News | Published:

Bins in Telford which were left overflowing for seven weeks have now been emptied, and the council says it "wholeheartedly" apologises.

Resident Mike Davies who raised the issue with the council

Dog waste, wrappers, cans and food could be seen busting from several bins along Saville Close in Wellington.

The bins had not been emptied since September 11, according to resident Mike Davies.

Mr Davies said the issue was ongoing after he contacted Telford & Wrekin Council about the problems for the first time in June.

Contractors

The council, which is responsible for 2,500 bins across the region, has confirmed that its contractors emptied the bins at 9.30am on Monday morning.

Lois Winstanley, communications officer at Telford & Wrekin Council, said: “There is obviously a problem with the bin having been missed again and we have reminded our contractor of their obligations – they have assured us that this will not be repeated.

"Although we aim to get it right first time and do our best to deal promptly with all requests of this type, it appears that Mr Davies’ initial complaint in June was not responded to properly and we wholeheartedly apologise for this.

"Mr Davies logged another report with us on Friday, October 19, saying that the bin was once again overflowing and this was raised as an instruction with our contractor for it to be emptied by the next working day.

"Telford & Wrekin Council encourage members of the public to report any full litter bins via the Everyday Telford App."

Amy Wall

By Amy Wall
Trainee reporter - @AmyWall_star

Trainee reporter based at head office in Ketley, Telford.

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