Shropshire Star

No bus service into village after road-closed signs wrongly left up for three days

Shropshire villagers were without their bus service for three days after Severn Trent failed to take down road closure signs.

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One of the road closure signs

The signs were put up after the water company went out to reports of low pressure in Clive earlier this month and closed roads to deal with the incident at Sherwood Bank.

But the signs were not taken down when the work was wrapped up.

While local motorists realised the work had been completed, the bus service to Clive was severely disrupted.

Teri Trickett said her retired mother, Jean Jones, stood at the bus stop for about an hour waiting for her bus into Shrewsbury.

"A lot of elderly people rely on public transport from Clive and other nearby villages such as Harmer Hill and Preston Brockhurst, it is their lifeline," she said.

"I understand that signs can remain up when there is planned work but this was an emergency and so they should have come down."

A Severn Trent spokesperson said: “We would like to apologise for the late collection of the traffic signs after our team responded to an emergency incident on Sherwood Bank. Our team responded to an emergency incident, which required a non-standard approach to closing this road for the safety of our teams and other road users.

“We would again like to offer our sincere apologies for any inconvenience caused. We are reviewing our internal processes to ensure that this issue doesn’t happen again.”