Warning over telephone care payment con

By Jonny Drury | Mid Wales | News | Published: | Last Updated:

A telephone scam has hit Powys, with hoaxers pretending to be from the county council claiming they can reduce monthly care payments.

Powys County Hall

Powys County Council has issued a warning to people to inform them of the scammers after a resident flagged the issue with the authority.

The con involved the resident being cold called by a person claiming to be from Careline, a service offered by the council.

The caller claimed that they could reduce the monthly payments paid for the Careline service before asking for their financial details.

A payment was then immediately debited from the victim's bank account without their knowledge.

A statement from the authority said: "Powys County Council will not cold call you to reduce these payments or to provide your bank details.

"We advise that you should never give your personal or bank details to anyone unless you have confirmed their identity and to treat this type of call with extreme caution.

"Residents are advised that if anyone claims to be from the council then that member of staff would be happy to provide their contact details so that they can be called back through our general enquiries number 01597 826000."

Jonny Drury

By Jonny Drury

Senior reporter covering Oswestry and Mid Wales.

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