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Nursing home near Oswestry praised for 'effective care'

By Lisa O'Brien | Oswestry | Health | Published:

A nursing home near Oswestry has kind and caring staff and provides effective care, according to health inspectors.

The Court care home in West Felton

The Court care home in West Felton achieved a "good" rating across the board following a recent inspection by the Care Quality Commission.

A newly-published report said people felt safe living at the care home and their needs were met in a "timely and unhurried manner".

It said: "People's medicines were managed and administered in a safe way by staff who had been trained to carry out the task.

"People were protected from the risk of harm or abuse because the provider had effective systems in place which were understood and followed by staff."

Inspectors said people received "effective care" and were supported by staff who were trained and competent in their roles.

Praise was heaped on the "kind and caring staff" who took time to get to know people and what was important to them.

Staff were said to treat people with respect and the environment was described as "welcoming and homely".

The report continued: "People were involved in planning and reviewing the care they received which helped to ensure people received a service which met their needs and preferences.

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"There were daily activities for people which they could choose to join in with.

"Complaints were taken seriously and responded to."

The care home was rated good for providing a safe, effective, caring, responsive and well-led service.

The service provides accommodation with nursing care for up to 36 people.

At the time of the inspection on April 17 there were 23 people living at the home.

To view the full report, visit www.cqc.org.uk/location/1-327596792

Lisa O'Brien

By Lisa O'Brien
Senior Reporter - @lisaobrien_Star

Senior reporter based at Shropshire Star's head office in Ketley. Covering the Telford area.

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