Telford company plans to create new jobs after expansion bid

By Thom Kennedy | Leegomery | Business | Published: | Last Updated:

A telecoms company is planning an overhaul and extension of its Telford home as it plans for growth which could add 20 to 40 people to its staff.

Communication House

Network Telecom in Telford has applied for permission to extend its home at Communications House in Hadley Park.

The move would allow the company, whose move to Hadley Park in 2007 kicked off the business development of the site, to bring all its 100 staff together in a single building, and to add to its team.

The business has expanded rapidly in recent years, helping land it a place in the recent 1,000 Companies to Inspire Britain report from the London Stock Exchange.

That was on the back of revenue which has accelerated from £6 million to £10.5 million in the last three years.

Head of marketing Chris Parkes said: "At the moment the workforce is spread over two buildings. We have had a bit of a review into whether it would be better to have it all in one building.

"We are looking to expand our workforce. We have about 100 members of staff and various job roles and departments in which we can see growth.

"We are now having a restructure around growth and have liaised with the company who built the original buildings, Wagstaff Group, about this."

Network Telecom was set up in 1993, and now has a customer base made up of more than 3,000 businesses from across the UK.


Its expansion is coming from a growth in the business base, with more customers on board with the company, which provides business telephony and hosted voice services, among others.

Mr Parkes added: "We are doing a higher volume of business now.

"We have a lot of outbound activity with a bigger call centre operation now, and have a marketing department which we didn't have 18 months ago. We are generating more opportunities.

"We do pride ourselves on being with the times and are moving people away from traditional phone systems to cloud-based hosted systems, and are moving a lot of our existing customer base onto that platform.

"We have seen strong growth over the last three years and have now been listed in the 1,000 Companies to Inspire Britain report, that's based on things like business growth.

"We were turning over about £6 million three years ago and are now at about £10.5 million, and our forecast will be for that to keep improving. To deliver that we need more personnel and room to put those personnel – hence the expansion."

Thom Kennedy

By Thom Kennedy
Business Editor - @tkennedy_star

Shropshire Star Business Editor


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