Poll: Do you think insurance is good value for money?
Around one in every five home insurance claims made by consumers is turned down, latest figures show - while just one in every 100 motor insurance claims is unsuccessful.
Published
The Association of British Insurers (ABI) has published payout rates for the most common insurance claims made during 2013 and 2014, in moves to help improve transparency and build customer trust.
They show that 99% of private motor insurance claims were successful, with the average payout being £2,160.
Around four in five (79%) policyholders who made a claim under their home insurance were successful and received a payout, with the average figure being £2,520.
Meanwhile, nearly nine in 10 (87%) of travel insurance claims were paid out, with the average payout put at £884.
