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Claim Shropshire has two-tier internet speeds
Saturday 17th December 2011, 7:00PM GMT.
Shropshire is becoming a ‘two-tier’ county for internet speeds with some areas getting super-fast broadband and others struggling with extremely slow speeds, it was claimed today.
Councillor Heather Kidd said that while towns such as Shrewsbury and Wellington were to benefit from super-fast broadband from BT, rural parts of the county were still struggling with slow connections
Her comments came after BT recently announced plans to roll out super-fast broadband to thousands more homes and businesses in the county.
Wellington’s exchange is among the latest to be included in the company’s £2.5 billion roll-out of fibre-optic broadband.
It will take the number of county homes and businesses in the new super-fast network to more than 82,000 users with the latest upgrades due to be completed next year.
But Councillor Kidd, who represents Chirbury and Worthen on Shropshire Council, said for many people living in rural areas it was a different situation.
She said: “I was reeling after hearing that BT was going to invest in super fast broadband in Shrewsbury and Wellington when we still have no timescale for getting faster broadband in rural areas.” She said some people in rural parts of Shropshire were still struggling to access even basic internet.
“It is becoming a two-tier system, some people in rural areas have no internet at all and yet the Government and the council are making everyone do everything online,” she said.
Councillor Kidd called on Shropshire Council, which was recently granted £8.2 million by Broadband Delivery UK, to find more capital funding to roll out faster speeds in rural areas.
She said: “The economy in Shropshire is faltering and we need funding.”
Councillor Martin Taylor-Smith, cabinet member for IT at Shropshire Council, said: “Having access to good quality broadband is hugely important for residents, and particularly businesses, so we feel it’s our duty as a council to do what we can to improve the situation.
“Improving broadband in Shropshire is a challenge for everyone, not just the council, and we are working incredibly hard on improving coverage in rural areas, and that includes lobbying BT to improve its infrastructure in the county.”
He said there was a publicly-funded pilot for wireless broadband in the south of the county, and the council had heavily invested in upgrading its wide area network.
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Tell Mrs. Kidd that all of Shrewsbury is’nt on
superfast.
I live in Bicton Heath,and my present download speed is 0.9 mb.Absolutely pathetic considering we are less than 3 miles from the
main exchange,as the crow flies.
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Indeed. I live on a modern housing estate near Bicton Heath and my internet speeds are woeful. I get a faster connection using 3G on my phone.
On a positive note, I’ve seen BT Openreach vans buzzing around near the Oxon pub recently. Fingers crossed they’re putting fibre down.
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We shouldn’t turn this into a rural vs. urban divide. Whilst I’m sure many in rural areas have poor connection speed, where I live in Telford, BT provide a less than 3mb service (although they’ll charge you for an up to 8mb service).
They have not done the ‘local loop unbundling’ at my exchange, so I have no choice but to use their lacklustre and expensive service – if they had opened up the exchange to their competitors, I could have the same service from Sky for free.
I had considered approaching the regulator but because Virgin Media supply houses within a couple of hundred metres of my house, the regulator assumes we have 2 potential service providers – so no joy there.
Virgin Media are no better – they took weeks to determine whether or not they could provide me with a service, and I know of at least one person who was signed up by them, and disconnected from BT, only to find that they couldn’t provide a service after all!
It’s time for BT to be forced to properly open up to competition – they atill have far too much of a monopoly, and this is reflected in their complacent and sub-standard service.
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BT don’t have a choice on local loop unbundling. If another provider wants the local loop unbundled then it will be.
I guess other telecoms companies have looked at your area and decided there aren’t enough profits to be cherry-picked, leaving the low spend and loss making customers to BT. Who are obligated to provide a universal service.
By the way – I live in the sticks and get a 0.5mb service. But I’m sensible enough to relaise that will never improve unless the Government provide funding to make it worthwhile to commercial companies (whether BT or anyone else)
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While I agree that there are issues around BT’s monopoly of land lines why are they having to put fibre down if virgin already have it in the area. Shouldn’t Virgin be forced to allow BT to use their fibre?
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I live in Bicton Heath as well – I get 2mb. The cabinet on our street has had a fibre optic unit added so that is likely to shoot up when it is turned on (March 2012 according to BT), if I move onto a fibre plan.
You can register your interest with BT or Sky (https://fibre.sky.com/shop/broadband-talk/broadband-options/sky-fibre-broadband) which will help them determine demand and perhaps their future plans.
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How about the Shropshire Star putting a form online and asking all its readers to let them know postcode & broadband speed? then publish results?
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Nice idea but the speed I get varies from about 190k to 1.3Mbs throughout the day, so how do I put a figure on it?. After moving to BT, and spending fruitless hours talking to their Indian call centre, I quickly learned that powering down and rebooting their router several times a day is the only way to maintain any service at all from BT. My mobile gives me a consistent and reliable 1.5mbs. Seriously thinking of ditching the land line and saving about £30 per month.
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Then there’s Virgin Media cable network where that’s mostly built up areas too, and that has much faster speeds than BT’s ‘new’ offering.
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We in the Ludlow area have been struggling with low quality internet access for many months.Most of the small rural local businesses and self employed are disgusted by the London centred attitude of Government
In spite of the hype surrounding Ludlow’s high quality of life profile.Isn’t access to online information and resources a significant part of this too?
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But if you’re not part of the foody elite you don’t count for much in Ludlow.
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As portfolio holder and a resident of Ludlow I agree with Al about the poor state of broadband. We have just added over £6m to the rural broadband project’s budget and you can follow progress on http://www.connectingshropshire.co.uk
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Like others have said, it’s not restricted to rural areas. I live in an established housing area of Telford and my broadband speed through BT, and then with TalkTalk, was extremely poor. I was clocking an average of 1mb, and paying for 8mb. But it wasn’t just the speed, it was the unreliability of the services, regularly grinding to a halt.
I did change to Virgin Media and am pleased with the result. But fully aware that their infrastructure was put in almost 20 years ago, so very many residents have no choice but to accept a poor speed.
But don’t get me started on all suppliers customer service :-(
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Well I live in an area where i can get 100mb Virgin Media internet if i want it… and now they are telling me that my exchange is about to be upgraded to Fibre to Cabinet so now i have two choices of fast internet.
I know which side of the internet fence im on #fastbaby #smug
Internet providers are always going to please the masses, at least you have beautiful hills to look at for 20mins while you wait for your 3min Youtube video to load.
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6 years ago, we lived in Roselyn in Harlescott and was on the Harlescott Exchange. There we enjoyed a 2.6 to 2.8mb download speed. Since moving to Sundorne opposite the TA centre we are on the Town Walls exchange and lucky if we get 0.5Mb download. Despite us recently signing up to an ‘up to 20Mb’ service. So we are clearly at the end of a very long line and I would hardly call Sundorne ‘Rural’. Even when cold called by Tiscali, the customer service advisor said ‘Oh dear, an SY1 postcode? we are familiar with the problems there’
BT couldnt give a stuff because there is no competition. I even visited a Cable shop in Telford a few years ago and they said that Shrewsbury would be of no interest to them for a roll out as there was (and I quote) “Too many protected trees”
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As the saying goes, “Ye canna change the laws of physics”.
Rural properties are typcially a lot further from their serving exchange than most urban properties. ADSL speed is limited by the impedance of the copper wire, which is a function of its length; no amount of funding can change that.
Wireless is the way to go. While carrier grade equipment isn’t actually all that expensive, the planning can be very complex and I’m sure the project costs for a full rollout across Shropshire would far exceed the few million pounds that are available.
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