A SHOCKING REPORT today revealed the full harrowing conditions vulnerable residents suffered at a Telford care home – with some left unwashed for two months.

Inspectors found elderly residents at St George’s Park Centre were left smelling of urine and faeces and looked “unkempt and dishevelled” and they were dressed in the wrong clothes.

Visitors reported their relatives had been dressed in other people’s clothes, a probe into standards at the home revealed.

Inspectors from the Care Quality Commission (CQC) found it was failing to meet 15 out of 16 essential standards of care.

They examined conditions at the home on three occasions from last December to January.

But today Pam Finnis, regional director for Southern Cross Healthcare, which owns the home, said: “A number of improvements in care provision and management have been made.”

The investigation also found one resident’s medical notes recorded they should not be resuscitated. However, checks were not made to see if it was an informed decision discussed with their GP.

Andrea Gordon, CQC regional director, said following the investigation they had considered shutting the home down.

She said: “We gave the provider three weeks to demonstrate dramatic and wholesale improvements.

“The provider has succeeded in implementing very significant improvements in services at the home, although it is regrettable that these were only achieved following the threat of radical action.”

The home is one of two in the borough owned by Southern Cross. Telford & Wrekin Council previously purchased 48 beds across the two homes while NHS Telford and Wrekin has 13 across both.

Paul Taylor, speaking on behalf of Telford & Wrekin Council and NHS Telford and Wrekin, said the authority would continue to work with the home’s management.

He said: “Since January, the council and PCT, together with the CQC and the care home have worked together on an action plan to address specific issues.”

By Jason Lavan