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Arriva legal threat over potholes
Tuesday 1st March 2011, 11:30AM GMT.
Arriva today said it was considering making a claim against Shropshire’s two main councils after being forced to fork out thousands of pounds fixing buses damaged by potholes.
The company claims it has incurred thousands of pounds in extra costs on broken buses because of damage caused by the potholes, including £2,800 on four buses in the last two weeks.
A final decision will be made by the company’s regional engineer.
Councillor Adrian Lawrence, cabinet member for environment and rural at Telford & Wrekin Council, said Arriva had made no contact with the council in respect of any damage sustained by any of their vehicles.
“As a key partner we are very disappointed that they have chosen to make this public rather than talking to us directly,” he said.
Keith Myatt of Arriva Midlands said: “We’ve had two broken rear springs on buses at the Shrewsbury depot and two in Telford in the last two weeks.
“They cost about £700 a spring, so that’s four that need replacing.
“I have spoken to our area engineer for Shropshire who informed we that they can clearly put this damage down to the potholes on the local roads.
“We have incurred these individual costs.”
Mr Myatt added: “We work very closely with the local authorities and we tell them where we find problems so they can go out and repair them where possible.
“We will be talking to the authorities in due course.”
Councillor Martin Taylor-Smith, Shropshire Council’s cabinet member for transport and IT, said: “We are investing more money into road repairs. We are repairing potholes as quickly as possible because we appreciate the inconvenience they cause to drivers, and of course it’s important to reduce the number of compensation claims.”
Councillor Adrian Lawrence, cabinet member for environment and rural at Telford & Wrekin Council, said Arriva had made no contact with the council in respect of any damage sustained by any of their vehicles.
“As a key partner we are very disappointed that they have chosen to make this public rather than talking to us directly,” he said.
“Repairing damage to our roads caused by poor winter weather remains one of this council’s top priorities.
“This is demonstrated by initiatives such as our pothole busting campaign which has been running for a month and is making a real difference to the problems caused by potholes.
“We have invested significant amounts of money in major road maintenance schemes this year and will shortly be approving a programme of investment in highway maintenance for next year.”
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Good!
About time councils get the hint that simply filling the holes isn’t working.
So many holes around Telford. They need sorted <_<
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Anything which encourages the respective authorities to, more enthusiastically, address the issue of potholes is to be welcomed.
I have seen reports in the press about “potholing gangs” being mobilised to address the issue – I still see and experience the effects of plenty of potholes (on main roads as well as minor ones) but have yet to see a any work being done to remedy the situation.
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I have seen an example of a pothole that was filled (properly filled, that is!) by Telford and Wrekin Council, recently.
But then, rather than just seeing the pothole, I reported it using the online form.
If you report it, they’ll fix it.
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Report a number, got a number of e-mails advising of progress, the final one telling me thay had been filled. When I checked they had not been touched. A few e-mails backwards and forwards later plus photos of offending potholes, they are now being repaired today 3 weeks after they were first reported.
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I wouldn’t worry, I had a pothole outside my house and realistically the whole road needs to be resurfaced, I applied for it to be filled in in August thinking they wouldnt be busy. Nothing ever happened – reported it again, a lady came and said it would be done in 5 days as they are quiet… it was only just repaired. Another one is already forming as it was such a shoddy job. 5 months after being reported is stupid, it had been there over a year!
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To be fair to the council I reported a pothole and it was patched up within a week.
So presumably Sam, you’ve reported these potholes you keep experiencing the effects of?
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Arriva complaining about pot holes , oh dear I hope this does not result in joe public putting in claims against arriva.
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Maybe they should look at how the buses are driven? The X5 gets curbed about 4 times on the way back to shrewsbury sometimes. Also before they start suing people they want to look at the shoddy service they themselves offer
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Telford is becoming a somewhat of a patchwork quilt! I’m considering sending one to the council and see if they get the message!
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Has Arriva management actually looked at either the state of some of their buses recently, or the way some of them are driven?
I suspect the pot-holes aren’t the sole cause.
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The Councils have paid inspectors…. surely they should be inspecting the roads that have a lot of traffic, checking for pot holes, and fixing them, especially after the winters we have experienced.
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Yes, Hayley, they should but they either don’t seem able to tell a good repair from a bad one or for some strange reason, they’re happy to let the contractor keep filling the same holes in and putting an invoice in.
Makes you wonder where the benefit lies when an inspector keeps allowing contractors to get away with getting paid every time they make a shoddy repairs.
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Does anyone check the quality of these repairs? Many seem to be a case of sweeping out the dirt,then filling and tamping with a cold repair compound. Probably ok for a driveway but not really up the job of fixing a busy road surface. Also none of these repairs (and very few repairs after roadworks) are sealed, as they used to be using a bucket of hot bitumen to fill and waterproof the joints.
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Perhaps the Councils should consider claiming against Arriva for all the diesel that their shoddy buses spew out all over the roads.
Motorcyclists will know what I’m on about.
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Why do they need us to report potholes for them?
All they have to do is send teams out on different routes each day, to fix each pothole as they find them, they would soon find plenty to keep them going all day and then, instead of fixing one pothole in a street and ignoring some a few yards away, only to drive a couple of miles to the next and then the next, they could fill more holes on a systamatic basis…too simple for council thinking!!!!
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so when the council tax goes up for the payment of petrol, wages for extra technicians for each area of the county etc, you’ll be happy?
or with cuts on and needing someone to blame, is Arriva just jumping on the bandwagon?
For a start the fact the councils have come out and said arriva have never reported any issues means neither council are liable for damages as they’d have to prove the damage was caused by potholes and not shoddy bus drivers not having a clue
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And for your next trick, you are going to say that there aren’t any potholes to be found, get out more or stop posting on behalf of the council, when you should be working for them.
Why should they only fill the holes that we report? My way would be more time and money efficient but if you are a council worker, you wouldn’t understand that phrase anyway.
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I’m not as such disagreeing with you, there are loads of potholes in shropshire, but all I mean is that the only realistic way this is going to happen from now would be to increase taxes which I agree is a shame.
My second point has purely to do with Arriva shouting it’s mouth off blaming others yet again for it’s shoddy service and not being able to prove it’s claims, not a slur at you or a defence of the councils.
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Nothing gets done at the council without consulting a “consultant” first, now they want us to do their jobs for them.
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Perhaps Arriva should be looking nearer to home regarding ‘broken springs’. The standard of driving/drivers leaves a lot to be desired! just because a road has a speed limit of 30mph it does not mean Drive at that Speed! Drive to the conditions including state of the highway, meaning DRIVE SLOWER!
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That’s all very well but what if they turn up at your stop ten minutes late and say, “Sorry we couldn’t keep to the timetable because we’ve had to negotiate twenty potholes which weren’t there when the route was first planned”.
I’m no fan of Arriva, but more so than other drivers they have a time schedule to keep to and expect half decent roads, both for their vehicles and passengers.
I’m sick of replacing ball joints on my car, more frequently than ever before, due to bad roads in this area.
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Has anyone heard any more about their planning application? Maybe they need some more cash!
http://www.shropshirestar.com/news/2010/07/07/arriva-plans-to-close-two-shropshire-bus-depots/
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Rodney Nosnail, Said,
“Yes, Hayley, they should but they either don’t seem able to tell a good repair from a bad one or for some strange reason, they’re happy to let the contractor keep filling the same holes in and putting an invoice in.
Makes you wonder where the benefit lies when an inspector keeps allowing contractors to get away with getting paid every time they make a shoddy repairs.”
Too true Rodney, we should be getting value for money from the council in these tough times, not poor excuses for poor workmanship and then going on to spen thousands on new traffic lights that they don’t need like the ones planned for near asda at donnington.
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I don’t know if Telford & Wrekin has a rapid response pot hole team like other authorities,as soon as it’s reported they aim to make a repair within 24hrs.
Some of the inspectors appointed to oversee the work of contractors do not have a road repair background hence they do not know a good job from a bad job.
More monitoring is required of contractors to ensure the council tax payers are not getting ripped off.
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