Shock calls to 999 centre

Saturday 25th September 2010, 11:31AM BST.

Shock calls to 999 centre

A 32-year-old man called the ambulance control centre for Shropshire with a 999 request for an ambulance because he “couldn’t walk after dancing too much”, it was revealed today.

And another person called the centre after finding a dead pigeon – in the hope an ambulance crew might be able to resuscitate it. West Midlands Ambulance Service said the calls were among a series of non-emergency 999 alerts.

They have put the local ambulance service at full stretch.

An increasing number of people are dialling up for emergency crews, wasting time and putting lives at risk, the service added.

Other calls made in the last 12 months to the control centre based in Brierley Hill include:

* A lady who wanted a crew to get her washing in because her footpath was covered in snow and ice.

* A man who said he needed an ambulance because his eyes were hurting, before revealing that he had been playing on his games console for six hours.

*A man requesting an ambulance because he could not find his trousers.

* A man ringing to apologise for being a pest caller the day before, when he called the same number numerous times.

* Staff at a care home requesting an ambulance to take them to a job interview at a hospital.

Today Murray MacGregor, communications director with West Midlands Ambulance Service, said: “Quite often we have what sound like genuine calls, but when a crew gets there, the ‘patient’ reveals the real reason for the call.

“Such ‘reasons’ have included requests to make toast or heat up a Pot Noodle, requests to plump up my pillows or pick up a bar of chocolate and even change the channel on the TV because the home owner can’t be bothered to get up from the chair.”

Mr MacGregor added: “While these cases are undoubtedly amusing because they almost unbelievable, it does highlight a very real issue that potentially puts the lives of other people at risk.”

He said if they were tied up with these calls they were not able to deal with people who had genuinely life-threatening conditions.


  1. 1
    Kim

    How pathetic are these people?
    Innocent lives are being put at risk because of idiots like this!

    Report abuse

  2. 2
    Colin.D.

    For genuine “waste of time” calls like these the caller should be made responsible for the full cost of the call-out. Idiots!!!!!

    Report abuse

  3. 3
    Rob, Telford

    Simple solution to this sort of cr*p – prosecute them for making hoax phonecalls (forget that, nothing will happen), or give their details to the relatives of somone who’s died waiting for an ambulance that’s been sent out in response to a timewaster’s call.

    Report abuse

  4. 4
    Shropsman

    1) £1000 fine each
    2) disconnect their phones
    3) let them hope one of their family doesn’t need an ambulance thats tied up because of some other idiot like they are

    Report abuse

  5. 5
    Mick

    These idiots should be prosecuted!

    Report abuse

  6. 6
    Keith

    People who make such timewasting calls should have a compulsory appointment with a psychiatrist because they are obviously not right in the head.

    Report abuse

  7. 7
    Andrew

    …and these people are old enough to vote, drive, have a mortage and raise children….no wonder this country is in a mess!

    Report abuse

  8. 8
    Andrew

    I did of course mean “mortgage”!

    Report abuse

  9. 9
    John Smith

    I have a wonderful way of stopping these ridiculous calls…backtrace their calls and send them a bill! I’m sure they will soon get the message and stop wasting valuable time and resources.
    Most of these instances equate to what is nothing more than a prank call. What is the matter with people these days?

    Report abuse

    • Little Me

      I Agree! My Mum always use to say dont play with the phone as If a 999 service is called out and not needed then they charge you for it, worked for me as a child and seems like a good idea in practice too.

      Report abuse

  10. 10
    Jon

    put them in jail or execute them.

    Report abuse

  11. 11
    ignorant git

    these twits should be made to pay the full cost of a call out.failing that a minimum cost of £500 rising to £50000 depending on how badly someone genuinely needed an ambulance and could not have one because of time wasters on a sliding scale, if someone dies as a result of a false call out 25 years in prison with no remission for good behaviour or getting out early on licence.

    Report abuse

  12. 12
    Ian

    Agree with the comments above but just wondering did they save the pigeon?

    Report abuse



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