Telford letting agents Martin & Co is celebrating after scooping a top award for the service it provides to landlords.

The company was honoured at the Estate & Letting Agent Awards 2010 with 96.5 per cent of its landlords voting positively, recognising excellent customer service during 2009.

Martin & Co achieved the Gold award as Best Letting Agent in the Central Region and in the national category the Telford branch also came fourth overall.

The award was presented by Phil Spencer, presenter of Channel 4′s Location, Location at a lavish ceremony in London attended by 450 of the UK’s top estate and letting agents.

Bill Benson, managing director for the Telford branch, said: “This year the awards have seen the biggest increase in nominations the industry has ever seen.

“I am absolutely delighted to win the Gold award as the Best Letting Agent in the Central Region. My staff work hard in delivering quality customer service to clients and this has been shown by the response of our landlords.

“I would like to thank all of our landlords for taking the time to vote and who constantly praise the staff for the service they deliver, but most importantly I have been overwhelmed by the landlords and how sincere they have been congratulating us on our achievement.”

Phil Spencer added: “By entering the awards agents have put their reputation on the line, they’ve been brave, they’ve done what others are afraid to do.

“They’ve said to their customers and their competitors – that they believe in providing the best possible service and they want to prove it.”