Letter: Fire service answers critic

Tuesday 13th April 2010, 8:00AM BST.

fire_engine3Letter: I do not usually think it appropriate to respond to letters in the Shropshire Star but feel sufficiently moved by the musings of P Johnson (a frequent correspondent on fire and rescue service issues) in your letters page, to do so, especially as they appeared on a day all fire services were mourning the loss of firefighters.

I have invited P Johnson to speak to me on numerous occasions but he has dec-lined, so I am not clear about his motivation to write to the paper so frequently.

Mr Johnson continues his ongoing tirade against fire-fighters across the country to say that the fire service is not value for money.

In Shropshire we cost the average family £1.61 per week. For this our local communities get 24-hour emergency coverage 365 days a year; free home safety checks and smoke alarms; young people are educated in fire and road safety; businesses protected from fire; vulnerable citizens cared for and the environment safeguarded. Firefighters also provide many other life-saving and community safety services.

He has stated in previous letters, and repeats in his most recent, that firefighters are “lazy”. He also continues to state that firefighters do not face risks to their health and safety any greater than other “trades”.

I am sure that it has not escaped your readers’ attention that on the same day Mr Johnson’s letter was published, the Shropshire Star re-ported the sad loss of two more of our valiant firefighters whilst they were rescuing members of the public and extinguishing a fire in a block of flats in Southampton.

Paul Raymond

Chief Fire Officer

Shropshire Fire & Rescue Service


  1. 1
    J

    Well said! My family have required the assistance of the fire department when a car was set on fire outside our house. As well as responding quickly, they came inside and checked our house was safe, updated the fire alarms we had and basically made sure we were ok. How anyone can fault the fire service is ridiculous.

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  2. 2
    Matt

    Ignore P. Johnson. His letters ramble and rant on. Perhaps he was frightened by a fire engine as a child?

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  3. 3
    Monkey

    well they are overpaid for the amount of work they actually do and as for hero’s they are not they do a job that they are trained to do just like any-other job so come on firefighters stop moaning.

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  4. 4
    Jeepers

    I was wondering how long it would take for an offical response to the letters of this person. I wonder what his agenda is? Has he been turned down for employment in the Service in the past or something?

    We shall probably never know.

    There probably *is* an argument for a look at how the Fire Services of the UK operate today, in terms of efficiency and value for money. The ever increasing number of non operational jobs and non operational managers. But this is being done in most fire services anyway, with changes in practice which aren’t always meeting with the approval of fire service staff (and sometimes not with the approval of the public either).

    It seems to me that Shropshire is one of the better services, and one which presides over an extremely low rate of fire-related deaths (compared to say, North Wales).

    I believe that the Fire Services of the UK face a challenging future and that with Regional Fire Control Centres not far away, a ‘Regional Fire Service’ is – unfortunately – not far away.

    Incidentally I don’t believe the Chief Fire Officer gains anything by mentioning the recent tragic deaths (which even now I suspect are bing scrutinised by Health and Safety Desk Jockeys to see who was “to blame”). The fact remains that such deaths are very rare, and the risk factor depends on the type of incident being attended, surely.

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  5. 5
    Andrew finch

    I as other readers are i believe well aware of what Mr johnsons issues are with the fire service I believe it all boils down to value for money etc etc .
    Of course it is very tragic when two firemen are killed however they were doing the job they chose and were paid for and as such were well aware of the risks?. These two mens deeds were heroic and selfless and as such that should be the main talking point here.
    However many members of the public from all walks of life have little respect for any one doing a job other than the one they do what ever that job may be .
    A case in question was when i questioned the words HEROIC and WAR ZONE being used by a teacher to describe the people in the teaching profession. I said the words in the literal sense would never apply to a teacher in the classroom and suggested they speak to a soldier or a soldier’s widow.
    Their reply was a soldier knows the pay and conditions and risks when they apply for the job. A perfect example of some sections not respecting other’s jobs. Every member has the right to question the value for money of people who are paid by them the tax payer.
    However some elderly people and some in certain professions believe this as an excuse for poor manners and lack of respect for others.

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  6. 6
    Suellan Fowler

    And what’s your profession Monkey?

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  7. 7
    roadrunner

    suellen, does it really matter what Monkey’s , mine or your profession is, we still have a right to an opinion.

    We have to face up to it, that although firefighting has a risk element to it, it is over glamourised and no where near as risky as many mundane jobs which you can find listed if you search hard enough. How often do we read of construction workers, hgv drivers, fishermen etc losing their lives in other parts of the country but it does happen far more frequently than firefighters lose their lives so live with it.

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  8. 8
    Ron Telford

    Mr Raymond please be more than aware that Mr Johnsons views are particular to him.

    I am sure you know that the public hold the Fire Service in the very highest regard.

    We need men and women in the service who are, as recent unfortunate events prove, to be both profesional and very brave.

    On behalf of everyone thank God we have such people.Our thoughts and prayers are with their families.

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  9. 9
    Monkey

    Suellan Fowler, I am an ex soldier whos as been to war and saved lives BUT I do NOT see MYSELF as a hero or did not moan like fire persnel do today its a job.

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  10. 10
    Colin.D.

    If ignorance is bliss then roadrunner must be the happiest man alive. To compare the work related fatality rate of building workers and HGV drivers to that of the fire service is just inane. There are far more men employed in the trades he mentioned than in the fire service. Try and get a little balance roadrunner. As for monkey, well, the name says it all really, best ignored along with P.Johnson.

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  11. 11
    MaC

    I welcome the comments of the Chief Fire Officer, and thought that he had been more than patient. It seems to me that that newspapers will publish letters that contain unbalanced opinions, and then cry ‘it wasn’t our fault’ as an excuse. If you look at Shropshire Fire’s website, you will see a mixture of letters containing boh positive and negative views. The opinion become more biased when you factor in the ammount of time P Johnson has written. So why give him a forum if it’s the same old diatribe over and over again.

    Personally I respect everyone’s right to have an opinion, but I feel that if you are going to express it in such a forum, it would be better to have all of the facts before making comments, this in my opinion demonstrates ignorance.

    So lets be clear on the facts. P Johnson says that firefighters are lazy, and they don’t do enough work for the money they recieve. Each day firefighters must complete a routine that is heavy on workload, and are required to multi-task or respond to calls at a moments notice. They do work with the community, school visits, assess risks, drills and practices and study for qualifications. They are provided with beds at night, because they are required to work 14/15 hour shifts, and so must be allowed the oportunity to rest. After all, you wouldn’t want a tired firefighter if it was your home/business ablaze, would you?

    With regard to the non-uniformed complaint that is so often raised, these people are required to support the service, remember that the fire service is run by operational personnel, and must be maintain even when they are out on calls. No one in the service does anything other than enable the firefighters to get into the engines and respond to calls. This is significant when you take into account recent technologies being introduced into every fire service, of which Shropshire Fire has led the way, these system would not work if they didn’t have the support staff to maintain them.

    Then there are givernment targets whihc must be met, and support staff perform vital roles in monitoring and performance analysis to ensure that this work is carried out.

    The final point is with regard to the officers. P Johnson rather cynically points out that there are larger command structure than there used to be and officers get paid when they are on call, which is true. It is also true that the officers in question are almost never off duty, and even when not responding to fire calls, they must be avaialble and working. If it were any other kind of job, I think most people would expect some recompense for that kind of commitment.

    Perhaps some people think that the Chief Fire Officer mentioned those deaths as a way of garnering favour, but I feel it is more likely that he was saying that the letter publish simply felt insensitive. They may have been from a different service, but it doesn’t mean that every firefighter doesn’t feel their loss most profoundly, and coutns their lucky stars it wasn’t them.

    Maybe they’re not heros, and if you asked a firefighter they’d probably agree, and the same goes for those sitting in control every day and night while we sleep knowing that help is only a 999 call away.

    Just rememebr that it is these people that will come and help you no matter what, and for that they deserve our respect, gratitude and decent pay.

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  12. 12
    Suellan Fowler

    Roadrunner – yes it does matter

    Would you go into a burning building to rescue a stranger? Don’t think so

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  13. 13
    roadrunner

    Cloin D, did you even read the statistics I gave you, let alone understand them. They are accidents per 1000,000 worker-years

    http://personal.rhul.ac.uk/uhte/020/Labour%202005/Most%20Dangerous%20jobs.pdf

    It lists the most dangerous jobs and takes into account the number of workers over so many years and guess what? I doesn’t even list firefighters .

    Get real man.

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  14. 14
    roadrunner

    suellen, yes given the right equipment, training and pay, I would go into a burning building, fire doesn’t frighten me.
    The one side of the job I would have trouble with is the blood etc of a car accident, I don’t like the sight of blood but then it’s just as well I’m not a surgeon or butcher is it…are they heroes too? Or maybe it’s just the uniform that gets you going and not the heroics involved

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  15. 15
    roadrunner

    Colin D, as for ignorance being bliss , ignoring statistical evidence and insulting another writer’s pen name, says it all about yourself.

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  16. 16
    roadrunner

    “Would you go into a burning building to rescue a stranger? Don’t think so ”

    suellen,

    thanks for answering my question for me but you are wrong, once again, it seems.

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  17. 17
    David

    Firefighters choose to do a job that is potentially very dangerous. That does not make them heroes per se but it does deserve respect. That they get to sleep sometimes in between calls is fine by me. I would rather a well rested man turned out to my house fire than an exhausted one.
    I went into a house fire once many years ago during the firemans strike in about 1980 in Liverpool. The bottom two fkllors were ablaze and someone had to be reascued from the third floor. I managed it but I am not ashamed to say that I found the experience terrifying and could not believe the heat and smoke generated. I vowed then that I would never want to be a firemen or have to get involved in a rescue from fire again. On another occasion I pulled someone from the river severn intent on syuicide. The fireservice were there, lighting the area, lending strong hands and arms to assist and ready to use the equipment they carry. Firemen do a good job that they are trained for. When things go wrong and they die they are called heroes. When everything goes well they are criticised. Firemen deserve the respect for what they do and the likes of monkey and Johnson are way off base. I have great respect for the “water squirters” and applaud the fact that the chief fire iofficer has spoken out on the nonsense that the original writer puts out. Value for money is a great talking point until it is your house on fire, your relatyives at risk or your property being destroyed. Suddenly money is no object.

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  18. 18
    Ian

    i say a well done to the fire officer for having the guts to respond, how often have we been drip fed drivel by the police through the press yet when concerns are raised they sit merrily at Monkmoor with there fingers in there ears with the view of ‘if i can’t hear you it has happened’, good news reporting is fine but whatever happened to honesty? bravo fireman sam!!!

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  19. 19
    ad

    hear hear

    they do a good job and for a reasonable price

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  20. 20
    Corrine Wimbush

    I would personally ‘love’ to see the reaction on MR ‘P’Johnsons face right now.

    My complaint comes with some background history.
    Several months ago, Mr P Johnson, approached me in my local pub asking questions about a member of my family, father,who had recently retired from the fire service due to ill-health as a consequence of an accident sustained enroute to a call out. I chose not to discuss the matter with him and simply ignored his prying comments afterall, everyone is entitled to their opinion. However, Mr P Johnson continued to approach me on several occasions after this, again, asking questions about my family history and making dispectful and rude comments.

    Unfortunately, on one occasion, he caught me on a bad day and received a most unwelcoming response by me – one that was completely backed up by every paying customer in the establishment.

    I am horrified that this mans ‘views’ are continually published in the Shropshire Star. There is one thing having an opinion but this surely is slander. I agree with all of your comments as above. Firefighters are paid to do a job and deliver a service and have been trained to do so. Granted, if a fireman rescues a elderly lady from a burning building, that does not make him a hero, that fireman has endured years of training to deal with that situation and has succeeded, but surely saving a person’s life should be commended and recognised, trained or un-trained? Firefighters dont spend all day climbing up trees rescuing cats in distress, they have many other duties besides fighting fires, that contribute to maintaining a safe community. Who gets injured passengers out of car wreckages? who risk their lives diving into flooded rivers looking for missing people, only to discover them 2 days later,off their heads on a 5 day drink and drugs binge? who helped develop and set up the flood defence systems around the severn, preventing millions of pounds worth of damage and wrecking homes and famalies? so what if they get a couple of hours kip in between call outs? as david has quite rightly said; i wouldnt want to be rescued by fireman that are all falling asleep at the wheel and forgetting to turn the hose on when my house is burning to ashes?!

    I myself am proud of my dad for the 21 years service he gave to the community and, ‘in my opinion, Mr P Johnson, is nothing but a sad old man with nothing else better to do than write pathetic little columns in the local newspaper trying to get his 3 minutes of fame.

    Jog on Johnson.

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  21. 21
    Ken

    I think P Johnson needs to get real, perhaps he is a delinquent with no or very little education and nothing else better to do then run down professionals who risk their lives every day for others. Does not matter if they are paid or not (there are a lot of reserve firefighters out there who are not), they are brave individuals who provide a valuable and needed, public service to the public so that we can sleep in our beds at night.

    Perhaps this Hyprocite who feels the need to write in so often, needs to spend a day in and around a Fire applicance instead of being a teapot and “spouting” out rubbish on a weekly basis.

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  22. 22
    roadrunner

    Let’s face it , Firefighters do a job which has it’s own risks which may lead to death,just as any job has risks and probably the biggest risk we all face is driving TO work more so than actually doing the job in the main.

    Any one doing a job that they enjoy, are well trained for with all the right equipment, haven’t been forced to do that job and get paid accordingly for aren’t “heroes”.

    We “hero worship” far too much these days. Footballers, racing drivers, golfers, airline pilots can all be classed as “heroes” by certain groups of people and the media.

    Personally I grew out of “hero worship” when I was about 18.

    The real heroes are people who do something at a moments notice, without any thought of their own safety, without any training or payment for it and it is something that if they stood back to think about it, they would realise that it may result in death or serious injury to themselves.

    People who jump into dangerous water to rescue drowning people/animals, people who aren’t trained or protected who run into burning buildings to rescue people are heroes. Some people would class it as foolishness but to me that is real heroism.

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  23. 23
    Suellan Fowler

    Monkey,

    Fair enough although I still think you’re out of order to criticise since no-one runs round claiming anyone in the forces in over paid (quite the opposite in fact)

    Road runner, if you can’t think of anything more constuctive to say than to suggest I’m a nympho who fancies the uniform you can just jog right along (or run as your name suggests)

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  24. 24
    Worker in Solidarity

    What’s all this nonsense about Firefighers ‘moaning’. I haven’t heard any firefighters moaning or demanding to be regarded as ‘heroes’. That is the very definition of a ‘straw man’ argument.

    The Chief Fire Officer is responding to the endless rants of ‘P Johnston’ with clear facts and rationale.

    Monkey, the Fire Service are responsive, not productive, it is the nature of the job. Comments relating to ‘how much work they do’ are nonsensical. It would be like judging a soldier on how many Taleban he kills per day!

    You obviously feel neglected and not praised enough for your servic in the armed forces, or you wouldn’t be on here bleating about the high regard the majority of the public hold the fire service in.

    We should judge them on their professionalism and dedication, which I believe is amply demonstrated.

    Rather than applaud firefighters for their dilligence and professionalism in avoiding fatalities, the likes of P Johnson and ‘Roadrunner’ feel aggrived that not more of them die in the line of duty.

    Utterly shameful.

    The right wingers will have the fire service in their sites now we are in the fall out of the recession, but cuts (give ‘efficiency savings’ their correct title) will cost the lives of firefighters and the public.

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  25. 25
    Worker in Solidarity

    Roadrunner, you give the statistics you quote a simplistic interpretation.

    They are as much a barometer of negligence, usually as a result of the ‘efficiencies’ that you would no doubt prescribe for the fire service and poor practice.

    We should applaud the Fire and Rescue Service for protecting their members with rigorous standards of safety and training their recruits to a high standard of professionalism.

    Why spew so much bile and resentment at men and women who dedicate their working lives to protecting us and coming to our aid in our most harrowing moments.

    You crow on about ‘value for money’ as though you were single handedly financing the Fire Service yourself!

    There’s far too much bitterness and resentment from people who develop the perception that firefighters, or other groups of workers, are getting a better deal than themselves, rather than looking at the big picture.

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  26. 26
    roadrunner

    W in S,

    Where do I mention “value for Money” or show resentment towards firefighters? ( I know at least 4 serving or retired firefighters and regularly go on holiday with one).

    The figures are the governments’ figures not mine and relate to the most dangerous jobs in the UK of which firefighting isn’t listed.

    I am just fed up of the “hero worship” that goes on in this country, (usually by the media and women) towards people doing a job that they are paid for and want to do, knowing any risks there may be when they start that job. There ARE more dangerous jobs than firefighting but the workers in those jobs go about there jobs like real men and women without the “glamourisation” that firefighters get.

    I have nothing against firefighters themselves just the media hype that goes with the job.

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  27. 27
    roadrunner

    Suellan, whatever next?

    In the space of a few days you’ve gone from calling me a coward to labelling any woman who fancies a man in uniform as a “nymphomaniac”.

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  28. 28
    Worker in Solidarity

    roadrunner – I concede you haven’t used the phrase ‘value for money’, maybe I’ve conflated the opinions of you and ‘P Johnston’, as you both seem similarly embittered.

    Your resentment towards firefighters is self evident, in my opinion.

    Again, I reiterate that the statistics you refer is only a barometer of fatalities in certain professions. It is not an assessment of relative risk between professions.

    I will shortly be making myself a cheese sandwich.

    If I impale myself on the blade of my knife and die, does this mean making a cheese sandwich is more risky than, say, tackling a house fire?

    You also appear to have a misogynistic attitude towards women (as evidenced by your comments to Suellan) and a grinding resentment at the attention male firefighters receive from women.

    Pretty pathetic, really.

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  29. 29
    roadrunner

    I’m sorry that you sem to think that I have a resentment against, firefighters, women or the world in general, maybe. Far from it, I have many women and firefighter friends so don’t know where you get that idea from.

    In the real world none of the firefighters I know go around considering themselves as heroes and non of the real men I know consider firefighters heros, that I’m aware of….maybe your real world and mine are worlds apart?

    Your arguments about relative risk are both unrealistic and childish, I can only quote official figures but if you want to believe otherwise, that is fine by me. We all believe what we want to believe , whether it is reality or inside our own mind. I prefer reality, myself.

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  30. 30
    roadrunner

    WORKER IN SOLIDARITY…now thats a strange pen name for someone who seems to think that firefighters should be help in higher esteem than other workers don’t you think?

    You knock Monkey as an ex soldier, don’t you think that the Armed forces, which have a higher death rate than firefighters should be respected, yet you mock him. You also suggest that the dangerous jobs higher on the list are down to the “negligence” of the workers in those jobs more so than the risks…so much for solidarity?
    As a worker in solidarity you really should appreciate anyone and EVERYONE doing their job should be respected for whatever risks they take and no job be singled out on a pedestal….maybe you should reconsider your penname?

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  31. 31
    Worker in solidarity

    Worker in solidarity would be a strange pen name for someone who thinks that firefighters should be held in higher esteem than other workers, but that is not my position.

    My motivation for contributing to this thread was to express my support for the comments of the Cheif Fire Officer and disdain for those of the now infamous ‘P Johnston’.

    Monkey’s contributions state ‘they are overpaid for the amount of work they do, they are not heros…come on firefighters stop moaning’ and ‘ I do not moan like firefighters do’.

    I vehemently oppose the views held by monkey as they are utterly without foundation or basis in fact.

    Should I not express my distaste for these comments out of deference to an ex member of the Armed Forces? Who’s putting people on a pedestal now, roadrunner?

    Where is Monkey’s evidence of firefighers moaning, or expecting hero worship?

    I, too, dislike hero worship; we are all capable of honourable deeds but we are all, too, fallible.

    But that does not mean people should not praise firefighters or express their appreciation for the difficult and dangerous job they do.

    I find it odd that praise of firefighters perturbs you so much. How the Fire Service is portrayed by the media or ‘women’ is beyond their control.

    Tickets for Heroes, Football for Heroes, Help for Heroes…All organisations devoted to the Armed Forces. No such organisations exist for firefighters, so why single them out?

    Re: relative risk, you comment example earlier in the thread that ‘probably the biggest risk we all face is driving TO work more so than actually doing the job in the main’.

    But such a risk can be mitigated to a large degree by good driving practice. Firefighters are duty-bound to respond to incidents that are inherently far more dangerous than the daily commnute to work and for which the risk cannot be minimised in the same way.

    You misunderstand me on ‘negligence’, I am not blaming the workers in the industries that suffer higher fatalities. It is often the employer who compromises safety on the grounds of efficency and that is my point – firefighters safety should not be sacrificed on the altar of ‘efficiency’. And neither should those of any other worker.

    If you are friends with firefighters then you will know many of them believe safety is being compromised to appease those who lobby for ‘value for money’.

    If a risk assessment was done on the job of Fishermen and Firefighters, I wonder who would be assessed as facing the riskiest job?

    I am sure that some of the situations firefighers are expected to deal with are riskier than those a fisherman is but maybe fishermen are exposed to a lower risk but more frequently?

    Statistics require interpretation and scrutiny.

    I do not agree with your opinion that real heroes are people who ‘do something at a moments notice’. In these situations people are acting on instinct. When people join the Fire Service, they are making an honourable, sober decision to serve their community in a way which may require the sacrifice of their own lives.

    My last point is that we cannot judge the value of someone’s work solely on risk or likelyhood of fatality. Millions of people do very worthwhile work which involves a very low risk of personal injury or fatality.

    I hope I’ve answered your questions roadrunner, and made my position clear.

    Perhaps you could tell me whether you oppose the blatherings of P Johnston, or why the ‘hero worship’ you perceive firefighters receive from ‘the media’ and ‘women’ bothers you so much?

    Report abuse

  32. 32
    roadrunner

    WIS,
    Re. P Johnston, I can’t really understand where He/she is “coming from” and what points he/she has against firefighters, apart from value for money. Do I think they are value for money?…I don’t really know what they earn so can’t really comment on that point.

    I think I have explained my thoughts on hero worship by youngsters, women and people with limited “real life” experience, throughout this thread already, without having to repeat myself.

    Maybe you should read the thread from the beginning in order to get a better grasp on my thoughts about this.

    Report abuse

  33. 33
    Dave

    You have a disturbance involving alcohol fuelled morons outside your house, or you have an intruder on your property. You ring the police – they arrive an hour or two later (if at all). Good value for money?
    I have been burgled four times and have to say that the police let me down.

    CSO’s riding around on mountain bikes on nice sunny days, or Three police cars, four police motorcycles and 7 police officers on foot carrying out random vehicle checks on the main road – While the police helicopter hovers overhead looking for a shoplifter that has run off into the woods..good value for money?

    I CAN guarantee if you dial 999 and request the fire service they WILL arrive within a set target time and will be prepared for what ever faces them.
    My knowledge of the fire service isn’t of the management but of the highly trained, dedicated, professional men and women on the frontline.

    Report abuse

  34. 34
    interestedparty

    well said, Dave. Try phoning for an ambulance these days and then try explaining where Shrewsbury is to someone based in Brierly Hill.

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