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Letter: Feeling flattened by theft
Thursday 17th December 2009, 7:40AM GMT.
On November 14 I bought an ironing board from Asda at Donnington Wood. It was the first item to go through the check-out and I propped it against the counter while I attended to my other shopping.
It was not until late afternoon I realised I had left it at the store. It had been my husband’s funeral the previous day so I was not thinking clearly.
A very uninterested member of staff on the customer service desk told me nothing had been entered in the returns book and Asda could not be held responsible.
I returned to the store the next day and spoke to the duty manager who was a bit more understanding but her reply was “there are a lot of dishonest people around”.
I hope the person who stole my ironing board sleeps well at night but dishonest people have no conscience so have no problem sleeping.
Mrs Maureen Reynolds
Wrockwardine Wood
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How many times do you see items left by previous customers next to the tills in supermarkets. I was once told they are kept there for a short time, and then returned to the shop. Just maybe the item in question went back to the shop floor, the same thing happened to me in Ikea; just put it down to experience. It is not that expensive if it came from Asda!
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I once went out with an Ironing Board and very pretty she was too!
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It’s not that expensive if it came from Asda….well cost is relative and it wouldn’t have hurt Asda to replace the item for this customer, especially as it’s likely nobody actually took it, it just got put back on the shelves as presumed to be an item left by tills. Hope Asda see this and get in touch with some kind of gesture. My condolences on the loss of your Husband.
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