Will rent reductions help Shrewsbury’s struggling shops?

Wednesday 28th September 2011, 11:18AM BST.

An aerial shot over Shrewsbury
An aerial shot over Shrewsbury

A Shrewsbury town councillor has urged landlords to reduce rents to help attract new business into the town and fill empty shops.

Councillor Andrew Wagner said small businesses often struggled to make a profit due to the rents they had to pay, which could be tens of thousands of pounds each year.“One of the major things in the town centre is landlords asking too much for leases,” he said.

“Then they are taken over by charity shops as they get really, really reduced rates.”

But would rent cuts help the town? Here, a businesswoman and a property expert give their views:

Businesses should negotiate terms, says David Perrin, Director and Head of Professional Services at Nock Deighton

David Perrin, Director and Head of Professional Services of Nock Deighton

In challenging economic circumstances, such as those we’re currently facing, no one potential solution can be ruled out, which is why Councillor Andrew Wagner’s call for landlords across Shrewsbury to lower rents for businesses will certainly carry plenty of popular support.

But it isn’t the only option on the table.

It cannot be stressed enough that commercial property leases are different from residential leases as they offer far less protection, but are also influenced much more by market forces, meaning they offer greater scope for negotiation and compromise.

This gives business owners the opportunity to get the best possible deal for their company, which is, of course, great news for the local economy, but also ensures that landlords aren’t left short-changed either.

For landlords currently struggling to fill smaller town centre shops and properties, adopting a more flexible approach and offering some sort of incentive or favourable terms can pay dividends.

This doesn’t necessarily mean providing lower rents on a long-term basis, but it could take the form of agreeing to a short-term lease, an initial period of lower rents, or even a rent-free period for new tenants – in all these situations, the landlord will see far greater benefits in filling a property, as opposed to it remaining unoccupied.

And for businesses on the lookout for premises, the same principle applies. Try and negotiate the best deal possible, whether that includes an initial rent reduction, regular rent reviews for medium to long-term leases, monthly rather than quarterly payments to ease cash flow, or a break clause allowing them to exit the lease at an agreed time.

Most importantly, there should be regular and honest dialogue between landlords and tenants to ensure any problems are discussed early on in the relationship, so that they can be dealt with quickly and effectively.

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There are better ways to help businesses, says Heather Maskill, manager of the Little Furniture Shop on Shrewsbury’s Wyle Cop

Heather Maskill, from the Little Furniture Shop, Shrewsbury

Heather Maskill, from the Little Furniture Shop, Shrewsbury

Reducing rents in the current climate would help small businesses because it would ease cash flow and help them plan better, but I don’t believe this is enough.

It may help a business stay in its premises a little bit longer and a new business may have a free rent period, but what happens after that?

Look at the retail parks and compare their footfall to the number of people shopping in town. Shropshire Council could invest in better and more productive ways to encourage visitors to the town, whether they are local people or national visitors.

They could reduce the parking fees (that’s another story) and encourage visitors to stay longer in town, have lunch and spend the day here rather than having to rush back to their cars.

They could work better with retailers to get them to offer an incentive – for example if you spend a certain amount here, you can get £2.50 off the cost of your parking.

What the consumer also needs is confidence, which I don’t believe they currently have. They need to hear some good news rather than always talking about the bad news.

It’s OK for MPs in London to say how wonderful it is here, but Shropshire is a different world to London.

We are losing businesses small and large and those shops are remaining vacant, so while a rent reduction would help, we need more action from local and national government to help before Shrewsbury becomes another ghost town.

What do you think? Give your views in the comment box below


  1. 1
    ANDREW FINCH

    Parking issues is a massive point ie the charges not a lot in the big scheme of things however in these times people do not like pay even a quid and see nothing for it other than over zealous wardens waiting for you to go over by a few minutes.
    Rent reductions will not help and remember the owners of the shops need to make a living also.

    What many of these shop keepers need to realize even in these tough times people will spend but the product you offer has to be value for money as the punter wants more for his/her money, basically these times will get rid of those that offer poor quality items, poor service, and poor value for money and even the big boys who have got away with it for years are going under or are having to up their game to survive .
    So the answer is give the punter more for their your money, better quality items and better level of service and less moaning.

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  2. 2
    Bellevue

    Shrewsbury is already a great place to shop and we have a lot more variety than many other market towns. Local shops deserve local support, so look at what’s available in independent shops first and go for quality instead of heading to the biggest stores and the cheapest deals on offer. And yes, before anyone asks, I put my money where my mouth is, buying in Shrewsbury and from the market, and yes I pay the parking fees every time. And yes I live in Bellevue so I could walk, but with all those bags to take home…
    I’m planning on getting as much of my Christmas shopping done with small local shops as possible.
    It’s not just the retail parks that threaten lovely towns like Shrewsbury, it’s the internet. We shop so much these days we’ve forgotten how much fun it can be to spend a day, with lunch, mooching about the shops. You get to meet real people too, which is not the case when you shop online or on anonymous retail parks.

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  3. 3
    nick

    I have to support Heathers argument,its ok for councillor Wagnor to now ask landlords to help with a problem made worse by a unrealistic increase in car parking charges.However landlords are at the end of the day just a business the same as the shop keepers. No the council and landlords need to pull together, rent incentives, free parking after 6, use of the pavement after 6 for chairs, better use of the square,as in France a bouls arena or permenant chess boards, a reason to come into town and stay.

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  4. 4
    A

    No it won’t help because Joe Public haven’t got any money to spend on retial goods after they’ve paid the mortgage, utility and fuel bills

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  5. 5
    Kevin Wales

    There is little evidence in my area (South West London) of much negotiation in the terms of commercial property leases. Example – Wimbledon has an enormous and arguably affluent commuter population, and is nevertheless blighted with several empty shop frontages.

    The only businesses moving into (as oppose to out of) the area are chains (River Island, H&M etc.) suggesting only very large international businesses have the resource to ‘risk’ trading here.

    In turn, this would suggest landlords of those properties still vacant would sooner await the bid of an international business (while making nothing in the interim) than negotiate a reduction in rent with local traders, which they would then have to honour with their other tenants.

    This is a great shame, because there is no shortage of ability or desire among the local population to do business in Wimbledon. Nor is there a lack of a market – evidence is that locals vastly prefer (and can afford) homegrown business ventures to chains, which are in abundance in London as it is.

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  6. 6
    Kevin Wales

    I’m sure market conditions are different in Shrewsbury, but I think the argument holds true that any rent reduction will help local businesses. Savings made can be passed onto consumers to stimulate demand.

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  7. 7
    Tom

    No -because its too late – small businesses have been undermined by the short term attitudes of national and local governments.
    Welcome to your new world of NO choice – i.e. buy from corporates or nothing.

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  8. 8
    jb

    What is needed is not only a rent reduction to shops to keep small businesses there is also free parking and business rate reduction.
    Councils and Landlords over the years have been putting up prices to stay in shops but now because of the downturn in the market they still want the same money.
    I cant understand both Landlords and Councils the bigger picture is to lower the rent, rates and parking charges.

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    • ANDREW FINCH

      If the punters are not coming through the doors how is lowering the rents going to help?? , you cant allow one business to free load of another a failing business is exactly that and should cease trading . I would assume landlords are not suffering are you aware how many new business’es start up every year all looking for quality premises . I would also add we have a number of small independent shops in shrewsbury all doing well how do you decide who is on the uppers and who just wants a cheap rent.

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      • jb

        Lowering the rents and rents would help. When the biggest costs of running a small business are the rent and rates charges.
        How many indendent shops have been lost over the past few years and of these premises are still empty not yet filled?

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  9. 9
    Katherine deGama

    Btw unlet shops are given free to artists in St Ives, Cornwall. The town doesn’t look down at heel. In fact, it has a real buzz.

    Bellevue – you can save on parking fees by getting a shopping trolley. There are some very funky ones about.

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