Blog: Motability scheme is not helping my mobility at all
Tuesday 3rd August 2010, 9:54AM BST.
Blog: My life is full of small frustrations since the halo traction system was fitted to support my dodgy neck two months ago, writes Emma Suddaby.
These frustrations include: Not being able to brush my hair (I might have mentioned this once or twice before!), not being able to bathe at all, or wash or dress without help, not being able to eat without having to spend the next half-hour fishing out the morsels of dinner I’ve dropped down the front of the rigid jacket the halo system’s attached to.
But by far the worst of them all is the fact that I can’t drive . . .
I’m sure readers can sympathise. Most of us would be lost without a car, but for someone with a disability, losing the car means losing mobility, full stop.
My car is not just a means of getting from A to B; it gives me choices, opportunities I wouldn’t otherwise have access to, and it’s my safety net, my independence.
For all these reasons, the government-run Motability scheme – providing cars on lease to people with disabilities which severely restrict their mobility, in return for a good chunk of their monthly Disability Living Allowance payments – is a godsend.
The trouble is, red tape and silly rules mean many of those most deserving of such a vehicle are unable to use the scheme.
Take Private Aaron Shelton, 26. After losing a leg in Afghanistan he learned to walk again using a prosthetic limb and with much pain and discomfort can now manage 400 yards unaided.
But rather than congratulating his bravery and fortitude, the Department of Work & Pensions ordered him instead to return his adapted Motability car, as he is now too able.
He’s far too honest, if the truth be known – maybe he should just join the throngs of idle hypochondriacs who are happy to embellish their medical problems and know how to bend the truth enough to fool the doctors.
I’d love a Motability car too, but my problem is that I’m too disabled!
Not only would I have to pay a costly, non-returnable ‘deposit’ in order to get a car suitable for my disability, whichever car I chose would also need adaptions to cope with the limitations of my arms.
Frustratingly, there is little help to be found within the scheme to fund upper-limb adaptions so I’d have to pay for it to be adapted, then unadapted at the end of three years, as well as adapting its replacement each time.
To cut a long and nonsensical story short, this would cost £3,000 – £4,000 every three years, on top of the monthly payments.
So remind me, who was Motability created for again? Because it’s not much use at all to the disabled . . .
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I’m an Emma fan from Downunder! She captures all the challenges and …um… interesting aspects of halo life well.
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I’m from the marketing team at Motability Operations, and read your blog post with interest – I would like to highlight a couple of things that might be useful for your research in finding the right car for your needs.
With regards to adaptations, Motability Operations has invested significantly in increasing the choice and affordability of several popular adaptations. There are now over 360 adaptations to choose from as part of the Motability Operations-managed adaptations programme, with over 100 of these at no extra cost.
For some adaptations where there is a cost for the customer, the charity Motability does supply grants and financial assistance. You can see more information and find out if you may be able to apply for a charitable grant here: http://www.motabilitycarscheme.co.uk/main.cfm?type=CFIS.
Customers who require quite significant adaptations can choose to extend the standard three year lease on their Motability car to a five year option. We would recommend that you call one of our advisors and talk through the individual options that might be relevant to you on 0845 456 4566.
Any customer with adaptations to their car is not responsible for any costs to remove the adaptations at the end of the lease. The only cost is the initial purchase and fitting of the relevant adaptations at the time of choosing the car, if indeed the adaptations chosen do carry an additional cost.
Once the new car is chosen, and any adaptations ordered and fitted, the ongoing costs outside the monthly lease payments are only for petrol and windscreen wash. Motability’s worry-free motoring package includes insurance, servicing and maintenance and full RAC breakdown assistance. There’s also a motoring allowance of 60,000 miles over three years as well as tyre and windscreen replacement.
Around 550,000 disabled people and their families in the UK are currently enjoying the choice and value on offer from Motability and we do hope that we can find a solution that works for you too. Please do contact one of our team on 0845 456 4566.
I’ll continue to enjoy reading your blog.
Delia Ray
Motability Operations
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I can sympathise with you as I too am disabled. However, I can drive, but I have had to pay for the adaptation of my last five cars, as I am able to walk and have the use of one upper limb, the other upper limb being completely paralysed, and as such I do not qualify for the Higher Rate Mobility Component (HRMC) of the Disability Living Allowance (DLA) and therefore cannot get help through the Motability Scheme.
A full adaptation of a car for me, which consists of an infra-red remote control fitted to a steering ball on the steering wheel, costs me almost £2,000 excluding VAT. Luckily I do not have to pay the VAT on the supply and fitting of the adaptation to the car, although I do have to pay VAT on everything else. I also have to pay for the adaptations removal when I change cars. However, there have been occasions when the adaptation has been transferred from one car to another, this has saved me a little money, but is still costly.
On most occasions when I have changed cars, I have had to organise the adaptation of the car myself, as the car dealerships don’t want to help as I am not covered by the Motabilty Scheme.
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Another wonderful piece of editorial Emma. You could not be more correct re: Motability and upper limb disability….I struggle too but am in no financial position to get the adaptations I really need. Now, I hardly drive and my husband has even more responsibilities as my carer. On the plus side Em, it amazes me how pretty you can still look with all that metal around your head, you are a real superstar!
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